Make Myself more Valuable to the Club

by | Nov 20, 2012 | Tennis Tips

Make myself more valuable to the club? The top coaches today continually upgrade their skills, as an advanced teacher your valuable to the club, because of the high level of service that you provide. Pros as you developed additional skills you make yourself even more...

Remember what gets Measured

by | Nov 20, 2012 | Tennis Tips

Remember what gets measured and rewarded gets done! In my many years of running clubs and managing facilities it’s important that you track the development of the pros, and the results. Pros need to remember the bottom line is ultimately what is measured. the...

What are the Signs that you Care

by | Nov 20, 2012 | Tennis Tips

What are the signs that you care? If you are an employee wouldn’t it be great to be paid more because you care. the tennis pro, who cares will produce more and is deserving a portion of your increased production. if you are an employer wouldn’t it be great...

Can you Identify your Key Statistics

by | Nov 20, 2012 | Tennis Tips

Can you identify your key statistics? The keys are the numbers to identify or what you need to grow the program, I need more adults, I give the staff the goal of getting more adults involved. Then all those numbers weekly or monthly are tracked, you need to develop a...

What is the Member

by | Nov 20, 2012 | Tennis Tips

What is the member? The member/ customer is the person who brings us his or her wants. It is our job to handle them profitably to him or her and ourselves. the goal is to satisfy the members needs so they continue to be a member. This will make you a fortune in the...

What is the Lifeblood of our Club

by | Nov 19, 2012 | Tennis Tips

What is the Lifeblood of our Club? The lifeblood of our club is to seek opportunities to personalize service, the memorable, timely consistent, reliable tennis director or pro, who gives all they can to fullful the experience and dreams of the member or guest...