Remember what gets measured and rewarded gets done!
In my many years of running clubs and managing facilities it’s important that you track the development of the pros, and the results. Pros need to remember the bottom line is ultimately what is measured. the great management starts with someone caring about what’s going on, Observing what’s going on, the awareness of what the pros are doing! what is going on and being acted upon. you have to know what’s going on so that conditions continually improve. Try and watch the behavior of the staff and pros to see how the team functions. You will see the many factors that affect programs and your club.